Hiring & Contracts
Do you apply for work permits?
No. We employ them on Elitez's payroll. If they're a foreigner, you sponsor the work permit with MOM; we handle payroll and CPF filing.
Can I hire contractors?
No. We employ full-time employees under a contract of service. Contractors, freelancers, and self-employed are out of scope.
What's the minimum contract term?
12 months with us. Your employees' individual contracts can be renewed or ended per your agreement with them, but your service contract with Elitez is 12 months minimum.
What if I need to reduce headcount mid-contract?
We adjust your monthly bill on the date they leave. You don't get a refund for the month they leave, but no more charges after. Your 12-month contract with us continues.
Pricing & Payment
Is there a setup fee or deposit?
No setup fee. No deposit. We charge S$59 per head per month on your employee count, starting from the first month. Card processing fees (1.4%) are waived for 6 months on a 12-month contract.
How do I pay?
Pay by credit or debit card via Instarem, a licensed payment service regulated by MAS. The fee depends on your card type and amount. Rewards from your card issuer may apply (check your card's terms).
Can I get an invoice instead of paying by card?
We bill by card monthly. Bank transfer is not available at this time. Contact us if you need to discuss payment options.
What's included in the S$59/month?
CPF contributions (employee & employer), SDL, self-help group deductions, monthly payslips, IR8A reporting, and CPF EZPay file generation. WICA insurance, leave accrual, and benefits are not included.
Payroll & Compliance
Do you handle annual leave and bonuses?
Leave accrual is out of scope. You and your employee agree on leave entitlements per the Employment Act. Bonuses are your call—we'll compute CPF on them if you tell us the amount.
How do you compute CPF?
We use 2026 CPF contribution rates from the CPF Board. Employee and employer shares depend on age, residency (SC, PR year, WP, S Pass), and wage bands. We apply the OW ceiling, AW ceiling, and SDL as per CPF rules.
Use our CPF Calculator to see the breakdown for a given wage and age.
When is CPF due?
CPF is due by the 14th of the following month. We generate the EZPay file the day after month-end; you upload it to CPF's website and pay by the 14th. Late payments incur interest.
Do you file IR8A for me?
The IR8A file is ready by mid-March each year. If you have 5+ employees, you'll need to register for IRAS Auto-Inclusion Scheme (AIS) and submit electronically. If fewer, you print and give hardcopies to employees by 1 March.
Is payroll data secure?
Yes. We use Supabase, a secure cloud database with encryption in transit and at rest. Row-Level Security (RLS) ensures only authorised staff see your data. All access is logged.
Data & Privacy
What data do you collect?
Name, NRIC, date of birth, bank account, salary, residency, email. We collect NRIC only to verify identity and file CPF. We never ask for it on a public form—only after onboarding.
How long do you keep my data?
Payroll records are kept for 5 years from the relevant tax year (IRAS requirement). MOM requires employment records for 2 years after an employee leaves. See our Privacy Policy for more.
Can my employees see my account?
No. Only you (or your staff) can sign in. Employees receive payslips by email; they don't have access to the platform.